Enroll your iOS Device in Airwatch MDM


Tixr uses a mobile device management system to keep Tixr Door and Studio GO up to date with the latest versions of the app. Follow the steps below in order to enroll your device and keep Tixr Door and Studio GO updated with the latest versions. 

This process will take about 3-5 minutes per device. 


Prepare the device:

  1. Ensure that your Ipod or Ipad is connected to WiFi


Enroll your device

  1. Open the Safari internet browser app and head to ds705.awmdm.com/enroll (this website can take 15-30 seconds to load in your browser so please be patient)
  2. You will be prompted to enter a Group ID 
  3. Enter Tixr6084 for your Group ID and hit Next

Login to the Workspace

  1. When presented with the login screen enter the following username and password and hit next 
  2. Username: TixrBoxOffice
  3. Password TixrBoxOffice

Enter the Username

  1. On the Staged Enrollment screen enter your username and hit next
  2. Username: TixrJorge

Confirm the Username

  1. No changes are needed on this screen. Keep the current settings and press next

Download and Allow your new device profile

  1. Press the blue Download Profile button to download your profile
  2. You will be prompted with an alert to allow the profile. Press Allow.
  3. At this point the profile has been downloaded. Press the blue Tap here when download finished button.

Install the Downloaded Profile

  1. Exit safari and open the settings app on your Ipod or Ipad  
  2. You will see a prompt near the top with the text iPod Settings Suggested with a red dot. Press this prompt
  3. Select the Workspace Services profile and press Install then press install again


Trust the Downloaded Profile and Confirm

  1. You'll be presented with a prompt to trust the downloaded profile
  2. Press Trust
  3. Press Done on the following screen


Final Steps

  1. You have now successfully enrolled your device
  2. The latest versions of Tixr Door and Studio will be automatically downloaded to your device and are ready for immediate use. Download times may vary depending on your WiFi connection.
  3. Monitor the downloads of Tixr Door and Studio Go and login to your apps