*Make sure you are selecting the correct ticket types that you want to comp/ reissue


*Uploaded CSV lists cannot exceed 1,000 entries at a time.


*Check your email to ensure that all comps were sent successfully. If an error occurs, the email notification from Tixr will inform you that "some items failed".


*In the Sales by Tier Report, located in Analytics then under Reports, the 'Inventory' section is tickets sold less than value.