On-Premise Checklist

Follow these steps to prepare for a successful event


Power

  • Connect a surge protector
  • Connect Cradlepoint LTE routers
  • Connect Local WiFi router
  • Ensure all battery packs are at full charge the night before
  • Connect all scanning devices to battery packs, or rotate out throughout the day
  • Make sure all batteries are fully charged and turned on during the event
  • Make sure all battery connected devices are actually powering
  • Make sure all cords are properly secured to the scanners, check that the charging light is on for each


Internet

  • Priority 1: Ethernet-powered WiFi
    • High speed, dedicated to ticketing, enterprise-grade router
    • Turn on router and enable WiFi Network
    • Use speedtest app to test upload and download speed of wifi
    • Ensure router is within 150 feet of scanners
    • Make sure the devices are in range of the WiFi.  Once fully setup, do test scans to check connectivity.
  • Priority 2: Cradlepoint LTE (Verizon)
    • Backup per scanning location.  One per 32 devices per entrance
    • Must be within 150 feet of scanners
  • Priority 3: MiFi LTE (Verizon) 
    • Localized per scanning location.  One per 8 devices per entrance
    • Place in pocket or secure somewhere in near-proximity to scanners
    • Must be within 50 feet of scanners
    • Consider having a backup AT&T LTE hotspot as well


Device Preparation


Ipod Preparation

  • Turn on the Ipod
  • Ensure the Ipod is connected to your Wifi Network
  • Confirm Tixr Door and Tixr Studio app load properly
  • Login to your Ipod
  • Select your event
  • Scan a ticket as a test
  • Confirm camera scanner is working properly

Linea Pro + Ipod Preparation

  • Turn on the device
  • Check the Linea Pro battery power by clicking the button at the bottom the device. The number of green dots denote the power. If no lights turn on, the device is dead.
  • Ensure the device is connected to your wifi Network
  • Confirm Tixr Door and Tixr Studio app load properly
  • Login to your device
  • Select your event
  • Scan a ticket as a test
  • Confirm barcode scanner is working properly
  • Confirm credit card swiper is working properly

Ipad POS Preparation

  • Turn on the Ipad
  • Connect the credit card swiper to the Ipad
  • Connect the power source to the credit swiper 
    • Ipad POS uses pass-through charging via the credit card swiper
  • Ensure the Ipad is connected to your Wifi Network
  • Confirm Tixr Door and Tixr Studio app load properly
  • Login to your Ipad
  • Select your event
  • Select a door ticket and add to cart
  • Confirm credit card swiper is working properly
  • Cancel the ticket