Below are the assets needed to complete your Event Page:

Event Title

Event Date(s)

Event Start Time + End Time 

Event Page Images 

-Event Flyer:             550 x 770 (pixels)

-Mobile Flyer:             640 x 359 (pixels)

[mobile flyers are used on the Tixr app, in studio event management cards, and in the category event rows on]

-Desktop Background Image:    1440 x 900 (pixels)

-Mobile Background Image:    640 x 720 (pixels)

[mobile background is used as the background image on the mobile event detail pages

-Event Logo:            Transparent PNG Logo 400 x 200 (pixels)

-Media Gallery:            4+ high-resolution 600 x 600 images to showcase event

-Video:                        YouTube URL of a video or promo recap (optional)

Event Description 

SEO-optimized description of your event. The character limit for this section is 10,000 characters. 


Tagged artists to appear on the event page and push your event out to syndication networks (ie: Songkick, Bandsintown)


Terms and conditions of sale/ purchase policy for your event. It is crucial to include specific language on your refund, exchange, and transfer policy. Include any other special instructions or information here. 

Confirmation (optional)

-Custom content to appear in confirmation email and/or confirmation page at checkout.


-Name and address of the event venue(s). 


-Support email and phone number for event. This can also default to Tixr’s Fan Support contact information. 

Support Policies

-Refunds? Exchanges? Name changes? Other?

Event Details

-Event Category (ie: Music Event, Festival, Social Event)

-Maximum number of tickets allowed per order

-Event Age Limit


-Name (i.e.: VIP All Access Pass)

-Sale type (Online, Door, Add-On)

-Ticket Category (GA, VIP, Camping, etc.)

-Sale start date and time- Sale end date and time

-Inventory Qty or Pool

-Base Price (price before taxes and Tixr fees)

-Additional Tax

-Delivery Option (electronic, shipping, or will call)

-Ticket Details (“more information” for each ticket)

-Ticket Limit (max number of this ticket type per order)

-Entry time (if different from event start time)


For each reward level:

-Points Required

-Message displayed on Rewards page

-Fulfillment (client or Tixr)

-If fulfilled by Tixr:

        Ticket or Order Discount?

        % Discount

        Max Reward Value (optional)

Payment Plan (if applicable)

-Required or Optional

-Last day to begin payment plan

-Full balance due date

-Down payment % (10-60% in increments of 5)

-Minimum order total to trigger payment plan

Collections (if applicable)

-Collection Name

-Short Summary (one line)

-Collection Description

-Collection Image- 324 x 170 (pixels)

Waitlist (if applicable)

-Enable Waitlist for all ticket types?

-Same ticket delivery method (ie: electronic, shipping, will call)?

-Maximum number of Waitlist orders (limit not necessary)

-Default number of days before event that Waitlist will expire (usually set to 2 days before start of event