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Introduction
Group
Events
Advanced Features
Audience
Analytics
Marketing Tools
On Premise
SOS
Tixr Play
Stripe
Tixr API
Tixr Fan Support
Tixr Welcome Video
2
Tixr Studio Intro
Full Required Assets and Information List
Managing your Group
2
Group Page- Edit Settings
Group Page- User Access Levels
Before You Build
3
Events- Dashboard Overview
Events- Required Assets
Duplicate an Event
Building and Editing
12
Building an Event - Basics
Building an Event - Settings
Building an Event- Content
Building an Event- Design
Building your Event - Tickets Settings
See all 12 articles
Waitlist
4
Waitlist- What is it? When do I use it?
How to Manage the Waitlist in Tixr Studio
Waitlist- Managing Orders
Waitlist- Troubleshooting
Private Link
3
Private Link- What is it? When do I use it?
Private Link- Creating and Managing
Private Link- Troubleshooting
Forms
3
Forms- What are they? When do I use them?
Forms- Creating and Managing
Forms- Troubleshooting
Ticket Activation
2
Ticket Activation- What is it? When do I use it?
Ticket Activation
Access
3
Access- What is it? When do I use it?
Access- Creating and Managing
Access- Sending
Notifications
3
Notifications- What is it? When do I use it?
Notifications- Creating and Managing
Notifications- Troubleshooting
Internal Tickets
3
Internal Tickets- What are they? How do I use them?
Internal Tickets- Creating and Managing
Internal Tickets- Troubleshooting
External Ticket
3
External Tickets- What are they? How do I use them?
External Tickets- Creating
External Tickets- Managing
Collections
2
Collections - What are they? How do I use them?
Collections - How to Build and Manage
Ticket Multiples
1
Ticket Multiples - What are they and how to use them
Holds
2
Holds - What are they? When do I use it?
Holds- Creating and Managing
Fan Transfers
3
Fan Transfers FAQ
Fan Transfers - What is it? When do you use it?
How to manage Fan Transfers in Tixr
Audit Report
2
Audit Report Labels
Detailed Audit Report - What is it? When do you use it?
Price Levels
3
Price Levels - What is it? When do we use it?
Price Levels - Creating and Managing
Price Levels - Creating and Managing
Bulk Ticket Printing
1
Eventgroove - Bulk Ticket Printing Without a Boca Printer
Records
6
Records- Orders
Records- Waitlist
Records- Following
Records- External
Records - Fan Transfers
See all 6 articles
Reports
4
Reports: Finances
Reports: Sales
Reports: Attendance
Reports: Ticket Quantities
Charts
3
Purchase Charts
Fan Charts
Check Ins
Tixr Rewards
4
What are Tixr Rewards?
Setting up Rewards
Tracking Rewards
Rewards Troubleshooting
Mailchimp
2
Connecting Mailchimp
Exporting Mailchimp lists
Promoter System
2
Creating and Managing Promoter System
Create Promoter Tracking Links
Promo Codes
2
Promos- Creating and Managing
Promos- Troubleshooting
Pixels
5
Tracking Pixel- What is it?
Tracking Pixel- Adding and managing
Tracking Pixel- Google Analytics
Tracking Pixels - Tracking Providers and Setup
Tracking Pixels- Troubleshooting
How do I get it? Why do I need it?
3
Download Tixr Door
What is Tixr Door?
How do I log in?
Scanning
1
Scanning
Equipment
5
Selling
BBPOS Chipper Pairing With Tixr Door
Tixr Device Refresh
Enroll Your iOS Device in Airwatch MDM
Selling
User Access Levels
1
User Access Levels
On Premise Manual
2
On-Premise Manual
On-Premise Checklist
Tixr Door with Stripe
1
Tixr Door with Stripe
Boca Printing
2
How to connect your Boca Printer
Tixr Studio & Print Agent Boca Guide
Mobile Printing
1
How to connect your Mobile Printer
This category does not have any content.
SOS
8
Where are my events?
Save, Schedule or Publish
There are taxes and/or fees not listed
My Venue is not listed
I made updates but I don't see them
See all 8 articles
Tixr Play
6
What is Tixr Play? When Would I use it?
How to Build a Tixr Play Event
Troubleshooting Tixr Play
Vimeo - Livestream Walkthrough
Livestream Studio Testing and Configurations
See all 6 articles
Stripe
4
How to Create a Stripe Account and link with Tixr
How to Fight a Chargeback
Stripe Settings for Payment Plans
Add a Location to your Stripe Dashboard
API Documentation
2
Tixr API Documentation
Printful Integration
This category does not have any content.
This category does not have any content.
Fan Support
2
Opt-In Requirements: Tixr Fan Support
Scope of Assistance: Tixr Fan Support
This category does not have any content.